Reports are currently compiled based on the date a case was moved to a specific status rather than the date itself, making reports inaccurate.

E.g. a case will show in the completed report for May, if the status was set to completed in May, even if the completed date shows April.

I recently updated a case from a former adviser that completed 2 years ago but wasn't updated at the time, that case now shows in the completed mortgages report for June this year.

This method defeats the entire purpose of the report. It is very often the case that a product status may be updated late by an adviser, and when this happens, all reports are rendered useless.