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  1. Introduce the ability for advisors to customise the pre-set remortgage contact dates. This feature would allow advisors to set a preferred timeframe for all remortgage contact dates relative to the remortgage date.

    By enabling this customisation, aim is to reduce the need for manual adjustments, currently set to 6 months, streamlining the process for advisors.

    6 votes

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  2. Allow all fields within Solicitors section to be fully editable by firm superusers to allow changes to be made such as correcting mistakes, or when solicitors move from one firm to another, change their names, numbers, office locations, email addresses etc. Currently far too restrictive and lacks ability to deal with real-life requirements

    15 votes

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  3. Need current rent payment in FF

    6 votes

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  4. Search for application using the mortgage address

    8 votes

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    planned  ·  1 comment  ·  Admin →
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  5. Would it be possible to add the Completion date to the list of categories shown in the case list/drop down bar at the top of the Case summary screen. This would be helpful when you have clients with multiple cases live and historic. It would make it a lot clearer.

    2 votes

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    1 comment  ·  Admin →
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  6. Ability to add sub accounts to a mortgage as some mortgages now have a number of sub accounts on diffrent rates and rate types

    5 votes

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  7. search for a case using policy reference numbers

    11 votes

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    under review  ·  1 comment  ·  Admin →
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  8. Hello,

    I think it would be a good idea to be able to case search via lender ref, mortgage a/c no and address. We get updates from lenders and solicitors in various different ways including this and it would help find the case quicker and more efficiently.

    When looking for cases when the commission has not been able to be released it would be much easier to search for the correct case to match it with this way too.

    Thanks :)

    11 votes

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  9. In the new mortgage leads, property section, there should be a question about the EPC rating for the property as this is becoming increasingly relevant when sourcing deals.

    4 votes

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  10. When a residential mortgage completes, it now gives you the option to update the clients address to the new property, but this only updates the address on the summary page and not in the Fact Find. It would be useful if this was pulled through to the Fact Find.

    8 votes

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    started  ·  2 comments  ·  Admin →
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  11. Can we add a colour bar and a bolding bar to the notes section so if we need to make something stand out we can bold or colour this

    3 votes

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  12. Employer benefits within the protection section as existing policy. When using the Protection tab/section currently there is no field for adding employer benefits such as death in service or sick pay. There is a section to add this in the client fact find under income however it would be useful if this could be synchronised to a new field under existing policies in the protection section so one can have an overview of client’s total existing cover all in one place.

    3 votes

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  13. Ability to add more than 1 applicant to mortgage for applications with 3 or 4 applicants.

    2 votes

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  14. Add TOB option to Compliance documents under Document store. As we have to manually add the TOB would be great to have that option there to easily identify the document.

    2 votes

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    1 comment  ·  Admin →
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  15. Under documents. Please can you make is under section section so that we can put the documents in alphabetical order

    5 votes

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    planned  ·  1 comment  ·  Admin →
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  16. Visa questions should be updated with pre-settled, settled & indefinite leave to remain and expiry dates if applicable..

    3 votes

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  17. fixed term contract questions - these ask how long, rather than when, which is not helpful as 'how long' will change each month and the Fact find will therefore be incorrect a month after it was completed.
    It would be better to ask what date previous and current contract started and ended/is due to end, as those dates won't change.

    3 votes

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  18. Required an option to add employer contact number. It is mandatory for Halifax and some other lenders.

    2 votes

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  19. Residential Status - please add living with partner.

    3 votes

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    1 comment  ·  Admin →
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  20. What is going on? I've had lots of documents uploaded by customers, which I can't view or download. Is this error being investigated?

    1 vote

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    0 comments  ·  Admin →
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