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  1. For PT Cases, on the remortgage case, copy over the repayment method, term, mortgage account number and original Lender from the original mortgage case.

    3 votes

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  2. having pinned notes on a client file, not related to a specific mortgage, just an over all notes for the client ,that they cannot see

    11 votes

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    1 comment  ·  Admin →
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  3. CHANGE SYSTEM - when new job keyed, automatically make the former drop into employment history

    11 votes

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  4. Include these following fields, to be filled out by the client on the Homebuyer app as part of the Outgoings section after credit commitments

    New mortgage budget (Monthly mortgage budget)

    New Mortgage and Life Protection (Life and Critical assurance, income protection, sickness and redundancy cover) - should be monthly budget allocation

    New buildings and contents insurance budget (monthly budget for GI)

    2 votes

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  5. Having admin attached to a case , the same way a mortgage adviser is

    4 votes

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  6. Dear Team,

    Could you please design your system is a way that it won't ask unrelated questions:

    I am working on a mortgage case where the property is mortgage free and we are raising equity. When I select at the mortgage section that it is a remortgage, the system assumes that the client has a mortgage already and asking me to put a figure in when I am submitting the ENBS otherwise leaving this blank it won't let me submit the ENBS.
    I think the best solution would be to create an option as Remortgage-unencumbered property to raise capital so…

    6 votes

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  7. Ability to control the salutation/name emails from the system get sent to - we would like the platform to use the name listed in the 'Known as' field rather than their actual first name in the field above

    2 votes

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  8. MULTIPLE LOAN PARTS

    1 vote

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    1 comment  ·  Admin →
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  9. When are you going to change the mortgage section so you can record different parts of the same mortgage onto one record. As you know many clients have 2,3,4 parts to their mortgage that have different loan amounts, rates, terms etc. The current system for doing this is useless.

    3 votes

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  10. Solar panel questions are coming up more regularly now when seeking lenders, it would be ideal to have a couple of questions on solar panels in the property section of the factfind, e.g Does your home have solar panels, if yes are they leased or owned, are they certified etc

    5 votes

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  11. Ability to add same email and phone number for 2 applicants on a joint applicant case

    5 votes

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  12. self-build mortgage is a type of home loan designed for people who are building their own property, rather than buying an already-built home from a developer - it would be great to have this option under additional product type within Smartr365 as advisers tend to come across cases which fall under this category

    2 votes

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  13. this way i can see a fast total of how much credit they have outstanding.

    3 votes

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  14. For port and top up cases, add a field for Loan number 1 and Loan 2 in the product information section if the additional product type has been chosen as 'port and top up'

    1 vote

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    1 comment  ·  Admin →
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  15. ability to filter Document store files by uploaded by client versus adviser

    2 votes

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  16. Drop down bar to only show activate cases, not NPW or old Completed cases when the new Remo has been taken past pre offer.

    3 votes

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  17. Reducing loan - additional borrowing/further advance can be added to case however there does not appear to be the ability to input sums being reduced from the existing loan for re-mortgage where the applicants may have a sum of money they wish to use to reduce the loan. Can this be added please?

    1 vote

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  18. On the Property portfolio screen, can you show property value, mortgage balance, monthly mortgage payments and rental income without having to go into each individual property. Also, if you can summarise the total value of the properties, total value of mortgage balances this would be extremely helpful when keying BTL mortgage applications.

    2 votes

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  19. Please update Remortgage report exports to include columns for the Mortgage Account Number and Joint Applicant details.

    Currently, these fields are missing from the standard reports. This makes it difficult to reconcile lender statements or identify full borrower details without opening every individual case manually, which is very time-consuming.

    1 vote

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  20. is it possible for the current employment to be transferred automatically when we enter a new occupation without having to re-enter the employment in employment history tab

    1 vote

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