296 results found
-
Experian- Allow only some users to have access to experian , not all users on the platform
Experian- Allow only some users to have access to experian , not all users on the platform
1 vote -
List the occupation as a field in the preview screen of the current employment section in the fact find under Income
List the occupation as a separate field in the preview screen of the current employment section in the fact find under Income, instead of having to always click into the entries to find out what the occupation is
1 vote -
Property Portfolio
On the existing properties page, I would like to see a summary of the portfolio without having to click into each property individually. When submitting any case where the applicants own more than 1 property we are required to provide details of the portfolio i.e mortgage balances outstanding, value of the properties, mortgage liabilities and rental income. So being able to see all of those figures, and a total at the bottom of the screen would significantly increase the time it takes me to submit cases.
6 votes -
Only send renewal emails on cases that are at remortgage status.
Only send renewal emails on cases that are at remortgage status. We do have remortgage cases where the clients contact us prior to the renewal email going out. If we then change the status of the case from remortgage to something else,this indicates that we are already dealing. The system should look at the case status, as well as the remortgage contact date.
3 votes -
2 votes
-
Additional Case stage
Have a stage between Decision in Principle and Pre-offer processing once a case has been keyed but perhaps not sent over for administrative processin
1 vote -
Extracting Data For Marketing Purposes
Data Extraction for Marketing.
The CRM holds substantial data and I would like to know whether other users might like to be able to generate reports with variable parameters for marketing campaigns. For example whether creating a search for clients with the profile: self-employed, age "xx-yy" with dependents with or without life assurance or critical illness or clients with mortgages but without life assurance/critical illness. Ideally, the data retrieved could be uploaded into a marketing software such as Mailchimp.1 vote -
Multi household for income and expenditure
I would love to see the option to add multi household income and expenses, we have done a couple of JBSP or first mortgages with a guarantor which needs to show income and expenses of 2 households. If we had an option to use the same expenditure sheet but as a multi household this would be easier than adding everything into one. The two households may have very different spending habits and this could help the lenders assess this too.
1 vote -
Having the middle name shown all through the fact find, just incase we have a client who has the same name between clients
like Mohammed Jones , could be the son and father, but we cannot see the different on the fact find as it only shows first and last name.
1 vote -
Experian Credit report- being able to select which parts of the credit report go into the fact find.
Experian Credit report- being able to select which parts of the credit report go into the fact find.
1 vote -
Add an email template prompt every time a case reaches 'Decision in Principle' status similar to the email prompts that are sent when a case
Add an email template prompt every time a case reaches 'Decision in Principle' status similar to the email prompts that are sent when a case is after Pre-offer stages
1 vote -
Add a counter in the Experian Open Banking section which shows how many credits you have left over similar to the credit checks screen
Add a counter in the Experian Open Banking section which shows how many credits you have left over similar to the credit checks screen
1 vote -
ONS integration with budget planner
It would be beneficial for the budget planner to integrate with ONS data, enabling it to generate estimated living costs tailored to the number of applicants and their financial dependents.
2 votes -
Change time to remortgage email to have more uniform/consistent font sizes and style
Change time to remortgage email to have more uniform/consistent font sizes and style
1 vote -
Adding is the Client vulnerable on to the protection side of Smartr365, including the reports and Suitability Report.
Adding is the Client vulnerable on to the protection side of Smartr365, including the reports and Suitability Report.
4 votes -
1 vote
-
More detail for pension income
When I log pension income under other monthly income it doesn’t give me the option to add the type of pension income e.g. Aviva private, state ect. This would be a useful feature as when we stack different pensions in the other monthly income tab we have no way to decipher between different pension payments.
1 vote -
Emails sent by system to show in notes tab like they used to be.
Bring back the note to confirm what emails have been sent automatically but the system. I chased helpdesk to see where they had gone and received this back .
From speaking with my team, they mentioned that the time to remortgage emails trail may have previously appeared in the notes section but this has not been the case for several months now. Currently on the system there is nowhere where we store a trace of the time to remortgage email that gets sent out, the best (and only current) way to track this would be by checking your own email…
2 votes -
New cases - too easy to lose data input
Stop the way, that if you click anywhere outside the data entry screen when inputing new clients/cases you lose everything and you have to start again. It should stay open and have a next or cancel button.
2 votes -
Add Expenditure Fields for Gas and Electricity and Water as bills - especially for this info populating to L&G Ignite
Add Expenditure Fields for Gas and Electricity and Water as bills - especially for this info populating to L&G Ignite
1 vote
- Don't see your idea?