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  1. You shouldn't be able to Not proceed a case so easily, human error dictates this is sometimes done in error and there is no going back. These cases should have the ability to be reopened (even if an explanation is needed). causes so much work to rekey and sort other stuff in the background - clients sometimes change their mind and if they come back we can't reopen cases

    In addition there should be are you sure you want to close this case Yes/ No options as at the moment there is no fail safe.

    2 votes

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  2. Required an option to add employer contact number. It is mandatory for Halifax and some other lenders.

    6 votes

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  3. i updated the solicitor address a few days ago on 365. today i was doing an app. i needed to enter the solicitors address. 365 shows the name and not the address. so there was no point in updating the system a few days ago. so it would be useful that i can see the solictors address on the system.

    3 votes

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  4. Under the mortgages sections can you add a section for NPW cases so these can be moved from the New Mortgage section

    1 vote

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  5. Add red stars for the mandatory fields in the expenses tab (ie. entertainment etc)

    2 votes

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  6. Add a tab to input the total repayment value on the mortgage information section. to allow it to pull through on the suitability letter.

    2 votes

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  7. Search for application using the mortgage address

    11 votes

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    planned  ·  1 comment  ·  Admin →
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  8. Why is there an issue every time I add my clients weight in as 10 stone 0 pounds does the application change it to 10 stone 1 pound once its saved!!!

    1 vote

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  9. When will you finally get the Needs and preferences screens pasted directly into the Suitability letters? The information regarding the rate and lender etc... is already mapped across but why not the additional boxes where we have to duplicate what we write in them and repeat when creating a suitability letter? I dont understand why this still hasnt been done as it would cut down the work required to create a suitability letter.

    1 vote

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  10. When pulling through the information from Experian, it automatically fills in the address history. I have found that I am not able to source through eConveyaning as the country is not pulled through and in some cases I have 8 properties to change or delete if not relevant. Please can this be updated or changed?

    1 vote

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  11. Why have you restricted the drop down boxes so they only show 3 options at a time, it now takes longer to find and select the option.

    2 votes

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  12. Could a general note tab be added to the Fact Find?

    3 votes

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  13. Would it be possible to add the Completion date to the list of categories shown in the case list/drop down bar at the top of the Case summary screen. This would be helpful when you have clients with multiple cases live and historic. It would make it a lot clearer.

    3 votes

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    1 comment  ·  Admin →
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  14. Ability to add sub accounts to a mortgage as some mortgages now have a number of sub accounts on diffrent rates and rate types

    7 votes

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  15. Record 2 years bonus
    majority of banks calculate a person’s bonus based on the average over 2 years.

    1 vote

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  16. Allow all fields within Solicitors section to be fully editable by firm superusers to allow changes to be made such as correcting mistakes, or when solicitors move from one firm to another, change their names, numbers, office locations, email addresses etc. Currently far too restrictive and lacks ability to deal with real-life requirements

    15 votes

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  17. the client can not complete the homebuyer app profile,
    as there is an error requesting the property value to be between £30,000 and £10,000,000
    please amend and increase it to say 50M

    1 vote

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  18. Hi,
    Currently we are doing a remortgage on a mortgage-free property to raise equity for home improvement. Your system is not designed to highlight this properly in the mortgage section and asking for the current outstanding loan amount in order to submit an ENBS. When I put £0 the ENBS comes back with an error. When I put £1 the ENBS goes through and it is working.
    It is just annoying why do I have to put £1 when the clients property is mortgage-free

    5 votes

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  19. COMMITMENTS

    Add a box to show Y or N to indicate what has been marked to be cleared upon completion and what is to remain

    As it is when there are multiple commitments you have to go in and out every time and this wastes time

    3 votes

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  20. Bigger selection box for type of the document, it will help with scrolling and missing the right document.

    1 vote

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