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  1. When will you finally get the Needs and preferences screens pasted directly into the Suitability letters? The information regarding the rate and lender etc... is already mapped across but why not the additional boxes where we have to duplicate what we write in them and repeat when creating a suitability letter? I dont understand why this still hasnt been done as it would cut down the work required to create a suitability letter.

    1 vote

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  2. When pulling through the information from Experian, it automatically fills in the address history. I have found that I am not able to source through eConveyaning as the country is not pulled through and in some cases I have 8 properties to change or delete if not relevant. Please can this be updated or changed?

    1 vote

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  3. Why have you restricted the drop down boxes so they only show 3 options at a time, it now takes longer to find and select the option.

    2 votes

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  4. Could a general note tab be added to the Fact Find?

    3 votes

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  5. Would it be possible to add the Completion date to the list of categories shown in the case list/drop down bar at the top of the Case summary screen. This would be helpful when you have clients with multiple cases live and historic. It would make it a lot clearer.

    3 votes

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  6. Ability to add sub accounts to a mortgage as some mortgages now have a number of sub accounts on diffrent rates and rate types

    7 votes

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  7. Record 2 years bonus
    majority of banks calculate a person’s bonus based on the average over 2 years.

    1 vote

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  8. Can we have additional statuses.

    For example , not proceeding with - I know you amend this via the summary but showing the status as not proceeding would be good.
    Could we also add
    advice given
    no advice required

    Thank you

    1 vote

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  9. Allow all fields within Solicitors section to be fully editable by firm superusers to allow changes to be made such as correcting mistakes, or when solicitors move from one firm to another, change their names, numbers, office locations, email addresses etc. Currently far too restrictive and lacks ability to deal with real-life requirements

    15 votes

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  10. the client can not complete the homebuyer app profile,
    as there is an error requesting the property value to be between £30,000 and £10,000,000
    please amend and increase it to say 50M

    1 vote

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  11. Hi,
    Currently we are doing a remortgage on a mortgage-free property to raise equity for home improvement. Your system is not designed to highlight this properly in the mortgage section and asking for the current outstanding loan amount in order to submit an ENBS. When I put £0 the ENBS comes back with an error. When I put £1 the ENBS goes through and it is working.
    It is just annoying why do I have to put £1 when the clients property is mortgage-free

    5 votes

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  12. COMMITMENTS

    Add a box to show Y or N to indicate what has been marked to be cleared upon completion and what is to remain

    As it is when there are multiple commitments you have to go in and out every time and this wastes time

    3 votes

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  13. Bigger selection box for type of the document, it will help with scrolling and missing the right document.

    1 vote

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  14. Can You please add ability to see details of outgoings and credit commitments by hovering mouse over or ability to read only like in the documents section, it is going to be better than opening and saving every time.

    3 votes

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  15. Damon - Testing feedback in User Voice.

    1 vote

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  16. A question in the mortgage information if the loan is being reduced (on re-mortgage) that will then allow an amount to be entered and reduce the outstanding balance

    1 vote

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  17. 1 vote

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  18. EMPLOYMENT
    ADD HOMEMAKER

    1 vote

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  19. Hello,

    I think it would be a good idea to be able to case search via lender ref, mortgage a/c no and address. We get updates from lenders and solicitors in various different ways including this and it would help find the case quicker and more efficiently.

    When looking for cases when the commission has not been able to be released it would be much easier to search for the correct case to match it with this way too.

    Thanks :)

    13 votes

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  20. When a residential mortgage completes, it now gives you the option to update the clients address to the new property, but this only updates the address on the summary page and not in the Fact Find. It would be useful if this was pulled through to the Fact Find.

    11 votes

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    started  ·  2 comments  ·  Admin →
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