318 results found
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Highlight Fact Find areas where data has not been completed, prior to moving to recommendation. Not prohibiting progress - just highlightin
Highlight Fact Find areas where data has not been completed, prior to moving to recommendation. Not prohibiting progress - just highlighting.
1 vote -
Sending out emails from your system
When sending out emails from your system, I am getting the below error message for attachments over 2MB. Please can you increase the size?
2 votes -
Reducing the loan on re-mortgage
Reducing loan - additional borrowing/further advance can be added to case however there does not appear to be the ability to input sums being reduced from the existing loan for re-mortgage where the applicants may have a sum of money they wish to use to reduce the loan. Can this be added please?
4 votes -
Ability to control the salutation/name emails from the system get sent to
Ability to control the salutation/name emails from the system get sent to - we would like the platform to use the name listed in the 'Known as' field rather than their actual first name in the field above
4 votes -
Remortgage reports missing key information (mortgage account numbers, joint applicant details)
Please update Remortgage report exports to include columns for the Mortgage Account Number and Joint Applicant details.
Currently, these fields are missing from the standard reports. This makes it difficult to reconcile lender statements or identify full borrower details without opening every individual case manually, which is very time-consuming.
1 vote -
For completed Product Transfer cases, copy over certain fields from original mortgage case when the new remortgage case is created
For PT Cases, on the remortgage case, copy over the repayment method, term, mortgage account number and original Lender from the original mortgage case.
8 votes -
Current employment to employment history without having to re-enter details
is it possible for the current employment to be transferred automatically when we enter a new occupation without having to re-enter the employment in employment history tab
1 vote -
Experian- Allow only some users to have access to experian , not all users on the platform
Experian- Allow only some users to have access to experian , not all users on the platform
1 vote -
List the occupation as a field in the preview screen of the current employment section in the fact find under Income
List the occupation as a separate field in the preview screen of the current employment section in the fact find under Income, instead of having to always click into the entries to find out what the occupation is
1 vote -
ian@ridgewayfinance.com
MULTIPLE LOAN PARTS
4 votes -
Vulnerability/Tailored Support Section
- Is there a way we can a Vulnerability section when completing a customer Fact Find and this can pull through to the next sections such as the protection and suitability letter.
0 votes -
Additional Case stage
Have a stage between Decision in Principle and Pre-offer processing once a case has been keyed but perhaps not sent over for administrative processin
1 vote -
Extracting Data For Marketing Purposes
Data Extraction for Marketing.
The CRM holds substantial data and I would like to know whether other users might like to be able to generate reports with variable parameters for marketing campaigns. For example whether creating a search for clients with the profile: self-employed, age "xx-yy" with dependents with or without life assurance or critical illness or clients with mortgages but without life assurance/critical illness. Ideally, the data retrieved could be uploaded into a marketing software such as Mailchimp.1 vote -
Multi household for income and expenditure
I would love to see the option to add multi household income and expenses, we have done a couple of JBSP or first mortgages with a guarantor which needs to show income and expenses of 2 households. If we had an option to use the same expenditure sheet but as a multi household this would be easier than adding everything into one. The two households may have very different spending habits and this could help the lenders assess this too.
1 vote -
Having the middle name shown all through the fact find, just incase we have a client who has the same name between clients
like Mohammed Jones , could be the son and father, but we cannot see the different on the fact find as it only shows first and last name.
1 vote -
Experian Credit report- being able to select which parts of the credit report go into the fact find.
Experian Credit report- being able to select which parts of the credit report go into the fact find.
1 vote -
Add an email template prompt every time a case reaches 'Decision in Principle' status similar to the email prompts that are sent when a case
Add an email template prompt every time a case reaches 'Decision in Principle' status similar to the email prompts that are sent when a case is after Pre-offer stages
1 vote -
Add a counter in the Experian Open Banking section which shows how many credits you have left over similar to the credit checks screen
Add a counter in the Experian Open Banking section which shows how many credits you have left over similar to the credit checks screen
1 vote -
Add option for Self-build in the additional product type field within the Mortgage information section on a case
self-build mortgage is a type of home loan designed for people who are building their own property, rather than buying an already-built home from a developer - it would be great to have this option under additional product type within Smartr365 as advisers tend to come across cases which fall under this category
3 votes -
For port and top up cases, add a field for Loan number 1 and Loan 2 in the product information section if the additional product type has be
For port and top up cases, add a field for Loan number 1 and Loan 2 in the product information section if the additional product type has been chosen as 'port and top up'
5 votes
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