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303 results found

  1. Make it easier to see who the clients solicitors are

    1 vote

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  2. Ability to add same email and phone number for 2 applicants on a joint applicant case

    6 votes

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  3. Dear Team,

    Could you please design your system is a way that it won't ask unrelated questions:

    I am working on a mortgage case where the property is mortgage free and we are raising equity. When I select at the mortgage section that it is a remortgage, the system assumes that the client has a mortgage already and asking me to put a figure in when I am submitting the ENBS otherwise leaving this blank it won't let me submit the ENBS.
    I think the best solution would be to create an option as Remortgage-unencumbered property to raise capital so…

    7 votes

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  4. 2 votes

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  5. Add an option to tick whether outstanding mortgage amount should be added to Loan amount when doing BTL - Further Advance cases

    2 votes

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  6. CHANGE SYSTEM - when new job keyed, automatically make the former drop into employment history

    14 votes

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  7. Please can we remove the feature on the address history section where it makes you put the date they moved into their current property, this is not needed and we often find we are needing to put a random date just to be able to save their current address.

    2 votes

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  8. Please add options for, 'Mortgage redeemed' and 'client not responding' 'client arranged directly'

    2 votes

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  9. having pinned notes on a client file, not related to a specific mortgage, just an over all notes for the client ,that they cannot see

    12 votes

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  10. I think the Consumer Duty questions eg. Will and Power of Attorney should be on the firt Factfind page rather than lost in Protection

    1 vote

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  11. Having a text message services directly from Smartr365: to give updates to clients or let them know they have updates to check in the portal

    1 vote

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  12. Show a preview of the email before it is sent

    0 votes

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  13. Ability to bulk select multiple cases from a specific client and transfer these over to another adviser rather than having to go one by one to select multiple cases

    1 vote

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  14. Adding Sort Refer to Smartr365 because I prefer SortRefer because it offers more than just conveyancing—it provides access to a wider range of services such as surveys, valuations, and wills, which makes it a versatile platform to support different client needs. I also like the flexibility around referral fees, which can be tailored on a case-by-case basis, and the added benefit of their loyalty scheme that rewards brokers for activity. Features like the “no completion, no fee” policy and the Second Search Promise give both me and my clients extra peace of mind, while the case tracking tools and dedicated…

    1 vote

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  15. County to pre populate in the property address, as this errors when trying to do B&C if not pre populated

    1 vote

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  16. Reminder contact email for when b&C renewals are close and same with protection side.

    1 vote

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  17. Ability to see a report of all Home Insurance cases which have policies ending in a specific future timeframe selectable by the user

    1 vote

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  18. Building in a soft phone systems your clients with S365 that record meetings and transcripts

    2 votes

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  19. When in the case summary, at the moment when you click on the case arrow to bring up all cases, none of them show if they have been updated as not proceeding/abandoned. It would help if we could have a notification next to any case that is not proceeding as we have to click into them to see if they are current files.

    1 vote

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  20. Ability to gate user access for Experian credit searches

    1 vote

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