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36 results found

  1. Add a "Current Employment" and "Yes/ No" tick box and an "End Date" in the current employment section so that when a client changes employment the previous details are automatically moved to the previous Employment section.

    This means that we can save time by not having to add the details to employment history and then delete from Current history and will also avoid potential to lose the data if this is done the wrong way round.

    37 votes

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    under review  ·  6 comments  ·  Income  ·  Admin →
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  2. In some cases, clients share email addresses, but joint applications require a unique email per person. This means it requires another irrelevant email, or a fake one.

    It is understandable that it is needed for the client portal, but in this instance one email should be enough.

    34 votes

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  3. Can we have an option for unenecumbered properties. At the moment, I have to add £1 into the 'existing balance' section if I am creating a case for a new mortgage.

    31 votes

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  4. While I have your attention 😊

    Can the employment information automatically show up, rather than having to click the icon to amend it.
    Again, when completing a application it would make things easier to get the information.

    29 votes

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  5. 29 votes

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  6. LTV calculator in the Mortgage factfind

    27 votes

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  7. Can we please have additional property details like garage space, parking space, epc rating, if ex local property, if property has deck access, if property is above or near commercial premises.

    26 votes

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  8. A section for those who were not born in the UK to put the date they moved to the UK/length of residency.

    26 votes

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  9. Add option to select if on Electoral Roll or not at current address in fact find

    25 votes

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  10. Can we have the facility to amend a policy or mortgage account number after a case had been marked as completed. Currently it has to be done by the developers.

    23 votes

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  11. the majority of it. it really goes to town on resi-centric questions - pensions, investments, mortgage preferences - none of which is applicable and people lose patience with it. we need a quick, concise 10 min BTL friendly fact-find. it should ask for limited co or personal name/director, shareholders, applicants, address history, employment history, resident status, portfolio details. thats about it. 10 mins max. obviously keeping the docs section too. should be a series of questions rather than form filling.

    23 votes

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  12. sometimes there is no proc fee and advisers want to to split the broker fee also

    23 votes

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    under review  ·  2 comments  ·  Fees  ·  Admin →
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  13. Removal of the questions relating to Procuration fee on client Factfind as this is confusing and not relevant to clients

    22 votes

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  14. Add property type self build to fact find

    22 votes

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  15. Could we have a copy of the fact find download into the Document store so a record of the case prior to a new case being made can be stored. Can the naming convention include the date as well?

    This would help with regards to compliance when they are reviewing completed cases as they go through advisor records

    21 votes

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  16. Highlight mandatory fields with a * while completing / reviewing the Factfind. Allows for the quicker identification of missing information by a client or adviser.

    20 votes

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  17. When selecting is this property owned by a limited company and the answer is yes it should ask for the company name so it is easily distinguished if the client has multiple existing properties.

    20 votes

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  18. After adding practice to new mortgages the address is no longer available to see - maybe having the details similar to selling agent.

    When you key an application with lenders which are not connected to smart 365 you can not see the solicitor details when you download the factfind, even though you filled them in.

    17 votes

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  19. Ability to add a second bank account where some lenders ask for personal bank account and the business bank account when purchasing via a limited company

    14 votes

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    under review  ·  1 comment  ·  Admin →
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  20. 14 votes

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