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  1. Enable freetyping of the company name linked to the commitment. It is very common for the name not be an existing Lender or Provider and it not efficient to scroll down to Other and Free type from there. It is also not evident that Other is an option and allows freetyping so may lead to incorrect names being recorded

    7 votes

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    under review  ·  2 comments  ·  Commitments  ·  Admin →
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  2. 66 votes

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    planned  ·  2 comments  ·  Commitments  ·  Admin →
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  3. On the commitments section, so customers don't miss it, could questions be asked such as, do you have a credit card? do you have a loan? do you have care finance? If they answer yes, then the section becomes mandatory to add details?

    Having a tick box for our Credit Commitments that says the client has no outstanding credit , rather than empty. As the advisors have to check they haven't forgot to fill in , where if they had a tick box saying I ahve non they don't need to ask and helps with knowing the client has told…

    93 votes

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    planned  ·  6 comments  ·  Commitments  ·  Admin →
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