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  1. MULTIPLE LOAN PARTS

    3 votes

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    1 comment  ·  Admin →
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  2. For port and top up cases, add a field for Loan number 1 and Loan 2 in the product information section if the additional product type has been chosen as 'port and top up'

    3 votes

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    1 comment  ·  Admin →
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  3. ability to filter Document store files by uploaded by client versus adviser

    3 votes

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  4. Only send renewal emails on cases that are at remortgage status. We do have remortgage cases where the clients contact us prior to the renewal email going out. If we then change the status of the case from remortgage to something else,this indicates that we are already dealing. The system should look at the case status, as well as the remortgage contact date.

    3 votes

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  5. We would like to be able to add more than 1 property address within a mortgage case.
    We action portfolio mortgages with multiple under one mortgage

    3 votes

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  6. Being able to lock down specific cases from admin, Eg if I have my personal mortgage on the platform I don't want anyone to see this,

    3 votes

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  7. Restrict admin access to a case on a client basis

    3 votes

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    1 comment  ·  Admin →
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  8. Living with family in address history

    3 votes

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  9. Add red stars for the mandatory fields in the expenses tab (ie. entertainment etc)

    3 votes

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  10. i updated the solicitor address a few days ago on 365. today i was doing an app. i needed to enter the solicitors address. 365 shows the name and not the address. so there was no point in updating the system a few days ago. so it would be useful that i can see the solictors address on the system.

    3 votes

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  11. Could a general note tab be added to the Fact Find?

    3 votes

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  12. COMMITMENTS

    Add a box to show Y or N to indicate what has been marked to be cleared upon completion and what is to remain

    As it is when there are multiple commitments you have to go in and out every time and this wastes time

    3 votes

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  13. Can You please add ability to see details of outgoings and credit commitments by hovering mouse over or ability to read only like in the documents section, it is going to be better than opening and saving every time.

    3 votes

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  14. Would it be possible to add the Completion date to the list of categories shown in the case list/drop down bar at the top of the Case summary screen. This would be helpful when you have clients with multiple cases live and historic. It would make it a lot clearer.

    3 votes

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    1 comment  ·  Admin →
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  15. Allow population between boxed that ask for the same information
    IE Offer Expiry date
    Council Tax costs
    expiry date of documents such as passport and driving licence

    3 votes

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  16. COMMITMENTS

    Distinguish credit commitments that have been marked on file as to be redeemed on completion to those that are to remain
    An Option would be to colour code or add a tick box to be redeemed

    Presently the only way to determine is to keep going in and out of the commitments which is frustrating and time consuming

    3 votes

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  17. Employer benefits within the protection section as existing policy. When using the Protection tab/section currently there is no field for adding employer benefits such as death in service or sick pay. There is a section to add this in the client fact find under income however it would be useful if this could be synchronised to a new field under existing policies in the protection section so one can have an overview of client’s total existing cover all in one place.

    3 votes

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  18. Any chance we can get a more detailed budget planner on Smartr? This is one thing compliance have noted is a little too simplistic

    3 votes

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  19. fixed term contract questions - these ask how long, rather than when, which is not helpful as 'how long' will change each month and the Fact find will therefore be incorrect a month after it was completed.
    It would be better to ask what date previous and current contract started and ended/is due to end, as those dates won't change.

    3 votes

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  20. The customer fact find question reads 'Total amount of readily accessible savings (after deposit) for emergency fund'. On the fact find that we see it just reads 'savings', which is something completely different. Please update so we can see the question asked of the customer.

    3 votes

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