152 results found
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Have Sort Refer as a conveyancing option
Have Sort Refer as a conveyancing option
1 vote -
Service Charge needs to be clearly requested in Expenditure AND used in the financial overview
service charge is not deducted in financial overview neither is it clearly shown under expenditure, but this is a sizeable outgoing!
1 vote -
Select development as a product type, with sub headings for cost of works/ GDV.
Select development as a product type, with sub headings for cost of works/ GDV.
1 vote -
Rolled or Retained Interest is not an option as a payment type
Rolled or Retained Interest is not an option as a payment type
1 vote -
add refinance as the repayment vehicle
add refinance as the repayment vehicle
1 vote -
Student loan
student loan to re moved from financial overview figure as it has already been taken out when you enter the net pay.
1 vote -
LTV on summary page and mortgage page
LTV on summary page
1 vote -
Remortgage opportunities
It would be great if we were able to click on the client's name in this month's remortgage opportunities and it then take us directly to the client's profile. Ideally their summary page
1 vote -
Follow Up Dates
When we do a completion we were told that the follow up date needs to read the same as the remortgage contact date when you go to input the follow up date it defaults to the 1st of January of that year and then you have to scroll across to the right month, can this be looked at so we can just copy and paste the remortgage contact date from the bottom to the follow up date
1 vote -
Notes
Is there anyway that we can have a facility on the notes section which means that you can just filter it to read your notes and not all notes from everyone that has been in the case
1 vote -
Title on Case Summary
Please could you include the clients title on the case summary page so we know if its a Mr/Mrs/Miss or Ms
1 vote -
Task View
Task - New task View - Active task no longer visible when you open the task bar. This is not how we work here at KFH. Not suitable for us.
1 vote -
Separation and Section in the Notes
system allowed us to have these sections and was very efficient on the admin side. Otherwise notes can get confusing.
Separation in the notes to allow it to be in sections
1 vote -
Fact Find Button is too easy to press by Accident
invite button to the portal is for example when sending a Factfind, but this happens at any stage when sending invites to the clients for the portal. It is easy to do by accident and isn’t something that can be taken back.
1 vote -
Specific customer data pulls
We need to access specific reports for our data that we can select the field and the dates required.
1 vote -
FACT FIND improovement
client's age/income etc is not coming up on suitability letter automatically, you can look in to this.
We often get more than 2 applicants' you must design an option to ad up to 4 applicants as minimum.
The Factfind notes- it helps if inword or pdf file rather a csv format.1 vote -
Filter notes to so can remove Automated notes
In the notes Section we need a filter so we can remove the automated notes to just the notes we write. This will make easier to get rid of the auto notes which we dont need to see.
1 vote -
Fact Find Download in Word Format
Fact Find Download Format: Can there be the option to download as an editable Word document? For those clients who prefer not to work via Smartr.
1 vote -
Missing tokens for Suitability report
Missing tokens for Suitability report -
- the months of the term
- the term of the product1 vote -
complete address
The system should be updated to ensure that it pulls through the village from the post code search.
1 vote
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