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23 results found

  1. Amend order of Relationship type and move Sone and Daughter to top as the most common options
    Also allow user to freetype in field which will display matched relationship types as the user types i.e. type "dau" and daughter could be selected

    4 votes

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  2. It would be extremely useful to be able to Drag and Rearrange documents so we can bunch up Bank Statements, Payslips etc for quick review.

    3 votes

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  3. Being able to amend the customers employment status once the customer or us has added it in. i.e customer inputs that they are employed and fills in all the other info but they are actually a self employed director. currently you have to delete the entry and redo it as self employed.

    8 votes

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    planned  ·  0 comments  ·  Income  ·  Admin →
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  4. We have had a few cases lately where out clients live with their partner but are not party to the mortgage, but you have no option to select 'LIVING WITH PARTNER' ... Could this be added please

    13 votes

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    planned  ·  0 comments  ·  Admin →
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  5. Just a quick request, would it be possible to update Smartr in the next release so that we can add more than two people on the fact find.
    With affordability being a big issue, now more and more mortgages have three of four applicants now. Currently I must add the third and fourth applicant’s details in the notes section.

    128 votes

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  6. Show age for dependents rather than number of years 'still dependent'. There is no logic for the latter when lenders only ask the former. This section is confusing at first glance when trying to submit an application

    42 votes

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  7. Fact Find should prompt you if three address history has not been captured.

    30 votes

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  8. TOO MANY QUESTIONS THAT AREN'T MANDATORY OR RELEVANT TO MANY CLIENTS. (Adverse questions could be grouped into 2-3 questions, vulnerable client questions could be hidden from view with a couple of generic questions to begin with) Mandatory questions should be highlighted throughout.

    17 votes

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    planned  ·  0 comments  ·  Admin →
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  9. There is too much scrolling down on the fact find and it would be better if it was just a full page that you can see every question

    32 votes

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    planned  ·  2 comments  ·  Admin →
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  10. Add a field for property EPC Rating so that the information is held in the system and allows for easier sourcing of green products as the information will be held within the CRM

    54 votes

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  11. 39 votes

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    planned  ·  1 comment  ·  Admin →
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  12. Deceased button on clients- rather than having to leave a note to avoid awkward conversations with partners/ 2nd applicants

    18 votes

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    planned  ·  2 comments  ·  Admin →
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  13. When in the fact find for a client, within the income section, it asks for your current employment, then the address for the Employer, however there is no contact number of the Employer.

    36 votes

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    planned  ·  4 comments  ·  Income  ·  Admin →
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  14. 66 votes

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    planned  ·  2 comments  ·  Commitments  ·  Admin →
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  15. 'Partnership' be added to the 'Self Employment Type Income' as an option.

    As a company we deal with Accountants quite a lot and are already receiving enquiries with Partnership Income (Not LLP).

    With the tax benefits of Limited Companies being diminished with the increase of corporation tax and tax on dividends, we feel there will be more business choosing to trade this way in the future.

    It would be more beneficial to key the income as a Partnership rather than a Sole Trader as it is a true reflection of how they trade and the % of partnership.

    16 votes

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    planned  ·  2 comments  ·  Income  ·  Admin →
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  16. It would be useful for the solicitors and estate agent details to be added to the mortgage summary page. I currently have to scroll through the mortgage details to find this every time.

    46 votes

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    planned  ·  2 comments  ·  summary  ·  Admin →
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  17. not additional product type

    split of remortgage data to include seperate date for PT's only

    Another product transfer to do today and depsite my best efforts in telling you all I'm doing is building up a massive list of what appears to be Remortgages where I cant tell what was done and when except for the case number! When that client calls me in 5 yrs I'm gonna be picking through a list with no clear idea of when to find the last PT!

    Also for a PT or Remo you can't put in the current payment , balance and…

    55 votes

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    planned  ·  7 comments  ·  New Mortgages  ·  Admin →
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  18. UNABLE TO REACH CLIENT as an option for NPW

    25 votes

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    planned  ·  4 comments  ·  New Mortgages  ·  Admin →
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  19. Under 'Existing Properties' it would be useful to have totals boxes/columns for property values, mortgage balances, monthly payments and rental income, for all BTL portfolio properties held

    50 votes

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  20. We need the ability to have multiple products on a mortgage. 3 separate parts to the mortgage, I am going to Port and Raise.

    I think that on the existing mortgage account, and for the new mortgage we should be given the option to add additional mortgage parts; this means that we could then track the different product expiry dates after and during porting applications.

    We need to be able to add more than one mortgage to a single property address.

    For current/new mortgages which have multi parts with different rates and expiry dates - would like the ability to…

    92 votes

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    planned  ·  18 comments  ·  New Mortgages  ·  Admin →
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