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80 results found

  1. Can we please have additional property details like garage space, parking space, epc rating, if ex local property, if property has deck access, if property is above or near commercial premises.

    26 votes

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  2. A section for those who were not born in the UK to put the date they moved to the UK/length of residency.

    26 votes

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  3. Add option to select if on Electoral Roll or not at current address in fact find

    25 votes

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  4. UNABLE TO REACH CLIENT as an option for NPW

    25 votes

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    planned  ·  4 comments  ·  New Mortgages  ·  Admin →
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  5. Can we have the facility to amend a policy or mortgage account number after a case had been marked as completed. Currently it has to be done by the developers.

    23 votes

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  6. the majority of it. it really goes to town on resi-centric questions - pensions, investments, mortgage preferences - none of which is applicable and people lose patience with it. we need a quick, concise 10 min BTL friendly fact-find. it should ask for limited co or personal name/director, shareholders, applicants, address history, employment history, resident status, portfolio details. thats about it. 10 mins max. obviously keeping the docs section too. should be a series of questions rather than form filling.

    23 votes

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  7. Please separate out the CCJ's from Defaults so that we can enter details about both. Also it would be very useful if we could list each and every one for a client instead of having a total under just the one entry, these very often have different registered/satisfied dates etc ....this question needs some work.

    23 votes

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  8. Removal of the questions relating to Procuration fee on client Factfind as this is confusing and not relevant to clients

    22 votes

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  9. sometimes there is no proc fee and advisers want to to split the broker fee also

    22 votes

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    under review  ·  1 comment  ·  Fees  ·  Admin →
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  10. Add property type self build to fact find

    22 votes

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  11. Could we have a copy of the fact find download into the Document store so a record of the case prior to a new case being made can be stored. Can the naming convention include the date as well?

    This would help with regards to compliance when they are reviewing completed cases as they go through advisor records

    21 votes

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  12. Highlight mandatory fields with a * while completing / reviewing the Factfind. Allows for the quicker identification of missing information by a client or adviser.

    20 votes

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  13. When selecting is this property owned by a limited company and the answer is yes it should ask for the company name so it is easily distinguished if the client has multiple existing properties.

    20 votes

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  14. Deceased button on clients- rather than having to leave a note to avoid awkward conversations with partners/ 2nd applicants

    18 votes

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    planned  ·  2 comments  ·  Admin →
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  15. TOO MANY QUESTIONS THAT AREN'T MANDATORY OR RELEVANT TO MANY CLIENTS. (Adverse questions could be grouped into 2-3 questions, vulnerable client questions could be hidden from view with a couple of generic questions to begin with) Mandatory questions should be highlighted throughout.

    17 votes

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    planned  ·  0 comments  ·  Admin →
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  16. After adding practice to new mortgages the address is no longer available to see - maybe having the details similar to selling agent.

    When you key an application with lenders which are not connected to smart 365 you can not see the solicitor details when you download the factfind, even though you filled them in.

    17 votes

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  17. 'Partnership' be added to the 'Self Employment Type Income' as an option.

    As a company we deal with Accountants quite a lot and are already receiving enquiries with Partnership Income (Not LLP).

    With the tax benefits of Limited Companies being diminished with the increase of corporation tax and tax on dividends, we feel there will be more business choosing to trade this way in the future.

    It would be more beneficial to key the income as a Partnership rather than a Sole Trader as it is a true reflection of how they trade and the % of partnership.

    15 votes

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    planned  ·  2 comments  ·  Income  ·  Admin →
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  18. Ability to add a second bank account where some lenders ask for personal bank account and the business bank account when purchasing via a limited company

    14 votes

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    under review  ·  1 comment  ·  Admin →
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  19. 14 votes

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  20. When you put in the date the client started their employment, could it then please work out how long they have been there? I.e 2 yrs 3 months ...

    14 votes

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    under review  ·  0 comments  ·  Income  ·  Admin →
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