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94 results found

  1. Income section - quick overview of basic income, commission, bonuses etc. Rather than jumping into edit form.

    15 votes

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    under review  ·  2 comments  ·  Income  ·  Admin →
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  2. commitment and expenses part in the fact find could be connected

    15 votes

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    planned  ·  1 comment  ·  Expenditure  ·  Admin →
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  3. Address history for last 3 years - should be a compulsory component to the fact find.

    14 votes

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    under review  ·  1 comment  ·  Admin →
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  4. Ability to add a second bank account where some lenders ask for personal bank account and the business bank account when purchasing via a limited company

    14 votes

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    under review  ·  1 comment  ·  Admin →
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  5. Product transfers show as remortgage when searching for old cases

    14 votes

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  6. Occupiers over 17 – there is no section for this information.

    13 votes

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  7. Remove the confusion that can happen when there's an existing mortgage, or BTL , mortgage that needs a product transfer - looks like you need to add exisitng mortgage and then new mortgage - the purchase type is mis matched.

    13 votes

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  8. include the reference number on the summary page
    Include mortgage account number
    Include rate type and rate number
    Include middle names

    13 votes

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    under review  ·  0 comments  ·  summary  ·  Admin →
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  9. Mortgage direct debit bank details - should be a compulsory component to the fact find.

    12 votes

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  10. having the mothers maiden name as a field in the FF to fill in as this pushed through to the lender portalh

    12 votes

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  11. Need to show "Equity Release" as a drop down option under "Additional Product Type"

    12 votes

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  12. 12 votes

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  13. 12 votes

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  14. Being able to amend the customers employment status once the customer or us has added it in. i.e customer inputs that they are employed and fills in all the other info but they are actually a self employed director. currently you have to delete the entry and redo it as self employed.

    11 votes

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    planned  ·  0 comments  ·  Income  ·  Admin →
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  15. We need to ensure the Protection Fact Find is not able to be edited by the client(s) post insurance product application. Currently they are able to amend their information which is leading to potential compliance issues.

    10 votes

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  16. Can we please add the full date of birth and the age of the dependants to the dependants screen? We can see how long they will be dependants but not their age.

    9 votes

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  17. There should be a prompt/warning when your recommended mortgage term is beyond the anticipated retirement age (Smartr has the client current age, anticipated retirement age in the factfind so should recognise that a 40 year old with a retirement age of 70 but a mortgage term of 35 years recommended is term into retirement)

    9 votes

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  18. Enable freetyping of the company name linked to the commitment. It is very common for the name not be an existing Lender or Provider and it not efficient to scroll down to Other and Free type from there. It is also not evident that Other is an option and allows freetyping so may lead to incorrect names being recorded

    9 votes

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    under review  ·  2 comments  ·  Commitments  ·  Admin →
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  19. There are currently 23 questions in Additional Fields but a large number only need to be completed if relevant. Make this section reflexive and display only the 5 main questions and the remainder if relevant to the answers provided in the main questions

    9 votes

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    started  ·  1 comment  ·  Admin →
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  20. Dependents: There should be an option in the drop-down menu to indicate "clients confirmed no dependents." Otherwise, it appears as if the question has not been asked. This option would clearly show that you have verified they do not have any dependents. This is similar to the drop-down menu for insurance demand and needs, which includes the option "clients confirmed no active insurance policy in place."

    8 votes

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