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92 results found

  1. 12 votes

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  2. LTV calculator in the Mortgage factfind

    29 votes

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  3. After adding practice to new mortgages the address is no longer available to see - maybe having the details similar to selling agent.

    When you key an application with lenders which are not connected to smart 365 you can not see the solicitor details when you download the factfind, even though you filled them in.

    19 votes

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  4. 15 votes

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  5. In some cases, clients share email addresses, but joint applications require a unique email per person. This means it requires another irrelevant email, or a fake one.

    It is understandable that it is needed for the client portal, but in this instance one email should be enough.

    35 votes

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  6. Remove the confusion that can happen when there's an existing mortgage, or BTL , mortgage that needs a product transfer - looks like you need to add exisitng mortgage and then new mortgage - the purchase type is mis matched.

    13 votes

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  7. When you put in the date the client started their employment, could it then please work out how long they have been there? I.e 2 yrs 3 months ...

    17 votes

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    under review  ·  0 comments  ·  Income  ·  Admin →
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  8. Self employed income / Limited income.

    Please could we add either a notes section underneath or allow other text options so we can add loss figures in.

    16 votes

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    under review  ·  0 comments  ·  Income  ·  Admin →
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  9. The Fact Find should have categories already in the expenditure section so that customers when completing it online do not miss items e.g. food, gym memberships, council tax, water, gas, electricity, pet insurance etc etc. At the moment 99% of customers completing online do not fill in an accurate expenditure.

    37 votes

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    planned  ·  5 comments  ·  Expenditure  ·  Admin →
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  10. Income section - quick overview of basic income, commission, bonuses etc. Rather than jumping into edit form.

    15 votes

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    under review  ·  2 comments  ·  Income  ·  Admin →
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  11. include the reference number on the summary page
    Include mortgage account number
    Include rate type and rate number
    Include middle names

    13 votes

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    under review  ·  0 comments  ·  summary  ·  Admin →
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  12. commitment and expenses part in the fact find could be connected

    15 votes

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    planned  ·  1 comment  ·  Expenditure  ·  Admin →
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