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  1. 55 votes

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    planned  ·  7 comments  ·  Fact Find » New Mortgages  ·  Admin →
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    The Mortgage & Insurance Shop commented  · 

    Another product transfer to do today and depsite my best efforts in telling you all I'm doing is building up a massive list of what appears to be Remortgages where I cant tell what was done and when except for the case number! When that client calls me in 5 yrs I'm gonna be picking through a list with no clear idea of when to find the last PT!

    Also for a PT or Remo you can't put in the current payment , balance and interest rate to compare with a new rate...

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    The Mortgage & Insurance Shop commented  · 

    And now the top idea is a BUDGET PLANNER?? WAT

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    The Mortgage & Insurance Shop commented  · 

    This needs sorted like NOW - I'm starting to build a list of remortgage cases part of which are actually PTs - getting increasingly difficult and confusing to work out which is which on the summary. And my product spread reporting is out the window as it looks as if I'm doing all remortgages.

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    The Mortgage & Insurance Shop commented  · 

    Product transfer

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    The Mortgage & Insurance Shop commented  · 

    Why on earth is this not being acted on?? Such a basic and obvious workflow issue

  2. 29 votes

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  3. 128 votes

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    The Mortgage & Insurance Shop commented  · 

    An irrelevance to the vast majority of cases. A tiny number of applications have more than 2 apps.

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  4. 80 votes

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    18 comments  ·  Protection  ·  Admin →
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    Hi all,

    We recently launched the Financial Overview feature based on the Protection Adviser's need to see a high level view of the client's financial situation. We are evolving this feature to include more mortgage-related changes including the ability to add a Mortgage Budget, and improvements to our Income and Outgoings section.

    Please speak to your CS rep or keep an eye out for more information.

    Thanks,

    The Product Team

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    The Mortgage & Insurance Shop commented  · 

    Again how on earth is this under review when there's no LTV calculator,a proper Product transfer process, or any basic compliance function???

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    The Mortgage & Insurance Shop commented  · 

    Proper calculators in mortgages

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  5. 27 votes

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  6. 26 votes

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    planned  ·  1 comment  ·  Emails  ·  Admin →
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  7. 19 votes

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    5 comments  ·  Protection  ·  Admin →
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    Hi all,  

    We are currently making changes to the Protection experience in Smartr. This requirement has been approved and planned for later this year.  

    Keep an eye out for more comms to follow.  

    Thanks,  

    The Product team

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  8. 23 votes

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  9. 66 votes

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    planned  ·  2 comments  ·  Fact Find » Commitments  ·  Admin →
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    The Mortgage & Insurance Shop commented  · 

    How on earth is this under review when theres no LTV calculator on the mortgage input?

  10. 20 votes

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    under review  ·  2 comments  ·  General  ·  Admin →
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    The Mortgage & Insurance Shop commented  · 

    Would be even better if the system had a basic compliance function first

  11. 143 votes

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    planned  ·  32 comments  ·  Emails  ·  Admin →
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    The Mortgage & Insurance Shop supported this idea  · 
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    The Mortgage & Insurance Shop commented  · 

    Good idea - just need to watch that the client can clearly see who emails are from ie not just from Smartr (in case it goes into Spam)

  12. 35 votes

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    The Mortgage & Insurance Shop commented  · 

    This whole area needs an overhaul. The tokens are cumbersome to say the least and creates more problems. Keep it simple and just take the products sold with an open text box for the recommendation. The formatting is poor and does not look professional. We should able to email the letter without having to fix it all up beforehand.

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    The Mortgage & Insurance Shop commented  · 

    More flexibility for the suitability templates. At the moment I need to create a separate one for single life, joint life, for each product type! Just allow tokens to be deselected at preview without printing them.

  13. 46 votes

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    planned  ·  2 comments  ·  Notes  ·  Admin →
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  14. 12 votes

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  15. 50 votes

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  16. 25 votes

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  17. 22 votes

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    The Mortgage & Insurance Shop commented  · 

    self build category added in mortgage

  18. 24 votes

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    under review  ·  2 comments  ·  General  ·  Admin →
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  19. 92 votes

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  20. 41 votes

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    under review  ·  2 comments  ·  Tasks  ·  Admin →
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